Quality Policy Process
  • Our key directive is complete customer satisfaction.
  • We provide our customers with product and services that confirm to all requirements.
  • We develop quality objectives at appropriate level to ensure those requirements are effectively addressed in our business.
  • We are fully committed to continuous improvement as a strategic approach to achieve these quality objectives.

Our policy and associated quality objectives are reviewed and communicated to all employees on a regular basis.
At Swagat Steel & Alloys our employees adhere to and contribute to the efficiency of our quality system in every aspect of our business. Our commitment guarantees to provide our clients with uncompromising quality and service. This is achieved through a team approach where all the members are aware of the company objectives and work within their own discipline to make an effective contribution.

To verify that the supply made to our clients exact specifications, our quality control team combines technical expertise, knowledge of industrial standards and the latest inspection tools and machines to meet all requirements. Particular attention is paid to high quality, tolerance and traceability.

Our quality assurance program maintains the highest level of quality and actively contributes towards establishing and achieving the corporate objectives. Quality people, quality engineering and quality products.

These are the key to Swagat Steel & Alloys continued growth. Our commitment guarantees to provide the customer with uncompromising quality, responsive service, competitive pricing and on time delivery. This is achieved through a team approach where all the members are aware of the company objectives and work within their own disciple to make an effective contribution.

The quality assurance system is guided by principles that support our unique working culture which incorporates respect, self management, open communication and creativity. These principles are:
  • We strive to be the best in our industry.
  • We care about our customers.
  • We do our absolute best to honor our commitments.
  • We strive to always act with integrity and fairness.
  • Materials supplied by us are 100% guaranteed materials and have met successfully fault free materials to the clients with great satisfaction.
Our Quality Assurance
Owing to our quality conscious approach in offering premium grade of industrial pipes, fittings and allied products, we have set up a quality management system. We conduct extensive market survey to ensure that we procure our industrial supplies from trusted vendors only.

Our management system take care of the product standards by maintaining proper documentation of procurement process. Documentation allows our quality personnel to undertake stringent quality tests from the very beginning of the process.

We are following some principle in terms of quality. These principles are:
  • We strive to be the best in our industry
  • We care about our customers
  • We do our absolute best to honor our commitments
  • We strive to always act with integrity and fairness
  • Materials supplied by us are 100% guaranteed
  • We use fault free materials to provide satisfaction to the clients
Client Satisfaction
  • Our entire trading activity follows ethical business policy that assures our clients to rely upon us.
  • Our industry specific team remains in continuous threshold of making improvement in procurement process and thereby attaining client satisfaction.
  • The procurement and sales personnel work in close coordination with each other to keep themselves abreast of industry requirement and sourcing client specific industrial supplies.
  • Through our effective supply chain in the country we are able to expedite delivery of consignments. Further, we invite consistent feedback from our reliable clients to improve our products and services.
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